CUSTOMER & DEALER INFORMATION
Terms & conditions.
Published sales-channel information and dealer requirements from American Saddlery.
Dealer terms
The existing American Saddlery website states: “Terms of service is for dealers of American Saddlery, Big Horn, Sho-tan and their respective companies and brands.”
For the complete terms applicable to your account or a proposed order, contact our team before placing an order.
Purchasing our products
American Saddlery and Big Horn do not sell directly to the general public. Saddles are sold through authorized dealers. Sho-Tan leather, supplies, and tools are also offered to individual saddle makers, craftspeople, and repair shops.
Becoming a dealer
Published requirements include an actual storefront, a verifiable address and credit information, and a location that is not too close to an existing dealer. Online-only or catalog-only businesses should contact us about eligibility. Authorized dealers may sell our lines through their own store websites.
Reference literature
Vintage catalogs and older literature are provided for reference. Historical prices are not current and are not honored by American Saddlery, Big Horn, or their dealers. Contact us to confirm current specifications, availability, and pricing.
Questions about an order or account?
Call 800-251-7288 or send a message to request the applicable sales and account terms.